Here at Auto Integrate, we want to ensure that every single one of our customers has the information and support they need to make the most of our products.
If you would like more information on how the Auto Integrate solution works, or need advice on utilizing any aspect of the platform, please download our User Guide. This details everything you need to know, from initial registration to resubmitting a repair order and much, much more.
If you do have any specific queries, please do not hesitate to speak to one of our operatives using our contact details here.
Throughout the years, we have worked with organizations of all shapes and sizes, but many have asked the same questions before they started utilizing our products. That is why we wanted to highlight some of the key topics and questions that have been raised previously, so that you have all the information you need before starting out with Auto Integrate.
What Benefits does signing up to the Auto Integrate platform have?
Joining the AI platform has a number of benefits for all users, some of the key benefits are listed below.
More work from Fleet businesses using AI - The Fleet users find efficiencies working through AI so often direct drivers to vendors on the platform.
Increased ticket value due to Preventive maintenance reminders
Faster than processing by phone - No more waiting on hold
Auto Approval gives instant authorization on up to 62% of repair orders. The remainder approved in an average of 4 minutes.
No need to fax or mail invoices to get paid.
Electronic payment fee lower than most credit card fees and normally processed in just 48 hours
No invoice write-offs. The service department sees what you see, so the amount approved is the amount paid
Ability to view vehicle history
Track current and archived repair orders
Fleet management companies still available to call if you require assistance
How do I sign up?
Independent shops can sign up by clicking the register my shop button at the top of the screen and filling in there details.
The auto integrate support team will reach out with further instructions.
Is training available?
Yes, we provide an online userguide and we’re happy to talk through any specific questions, please contact our support team for more details.
How is payment handled?
Payment continues to be handled by the FMC, Auto Integrate does not issue any payments.
Question regarding payment on repair orders should be asked directly to the FMC.
Is there a fee for using Auto Integrate?
Yes, submitting to some fleet management companies does incur a small fee.
Please contact our support team for more information
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To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behaviour or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional
Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
